Vision and Values

The most important values for our business behaviour are:

The aim of our values is to guide our business to meet the customers and their demands. Values are a combination of factors that are linked to earlier successes and demands set by future challenges. As to our business, we have decided that our cornerstone is to produce extra value. Our values are divided into five groups:

THE VALUES OF BETSET LTD.

CARING - As we are a family firm we work together, honestly and openly. We cherish a team spirit in our work place.

 In our family firm we are on familiar terms with each other. Our directors are easy to reach and they care about their employees. We are honest and open with one another. Our light organisation structure enables quick decision making.

RELIABILITY - Our business partners can rely on us to keep what we promise.

 We do not cheat and we respect our fellow persons. Our products and services are like promised: we accomplish, what we promise to be possible. We take responsibility for our actions and possible problems are solved promptly and openly. The ISO 9000:2000 quality certificate covering all our processes indicates the quality of our business.

SUSTAINABLE BUSINESS - Adequate and efficient investments guarantee us a good competitive position also in the future.

 Our company's financial status is stable and we will keep it as such. Efficient, adequately directed and timed investments will sustain our position as one of the leading businesses in the sector also in the future. We have a will to be successful!

 "A propeller on the head and feet on the ground." - Sales manager S. Immonen.

CUSTOMER CARE - A flexible service for the customer.

 We serve our customers with over 50 years experience and reliability. Flexible customer service means that the customer benefits from our wide selection of products. It means that we make a commitment, listen to and show consideration to our customer during all phases of the co-operation.

 "The customer pays your salary too." - Foreman R. Lindberg.

ENVIRONMENT - Taking responsibility for the environment, now and in the future.

 We strive for minimising the stress caused to environment during our processes. Our processes are reasonable and considerate. We take responsibility for the environment now and in the future.

OUR VISION

Betset is a youthful and interesting company. It is characteristic of us to know our customers well, concentrate on essentials and take responsibility.

We want to be one of the leading businesses and grow profitably in all the markets and in all the product categories we compete in.

We continuously strive for improving our performance and keep the promises we make.